277be Privacy Policy

Introduction

This Privacy Policy ("Policy") describes how 277be, operated at 277be.app, collects, processes, stores, and protects the personal data of players and visitors who use the 277be platform. By registering an account or using the 277be platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree to this Policy, you should not use the 277be platform.

277be is committed to handling all personal data with care, transparency, and integrity. We collect only the data we need, use it only for the purposes set out in this Policy, and maintain security measures designed to protect it from unauthorised access or disclosure. This Policy should be read alongside our Terms and Conditions, which govern your use of the platform more broadly.

1Information We Collect

277be collects personal data from players and visitors through several means, including information provided directly during registration, information generated through use of the platform, and technical information collected automatically by our systems. The categories of personal data we collect include the following.

• Registration data: full name, date of birth, email address, and mobile phone number provided when creating a 277be account. This data is required to establish your identity, verify your age, and maintain your account.
• Identity verification (KYC) data: government-issued photo identification, proof of address, and any other documents submitted in connection with our identity verification procedures. This data is required to comply with age verification obligations and to protect against fraud and money laundering.
• Payment data: transaction records including deposit amounts, withdrawal amounts, payment method references (such as bKash mobile number or Nagad account reference), and transaction timestamps. 277be does not store full payment credentials such as bank account numbers or card numbers.
• Gameplay and activity data: betting and gaming history, game preferences, session durations, login timestamps, and responsible gaming tool usage. This data is used to operate the platform, to personalise your experience, and to fulfil our responsible gaming obligations.
• Technical and device data: IP address, browser type and version, operating system, device type, and referring URL. This information is collected automatically when you access the 277be platform and is used for security purposes, fraud detection, and platform optimisation.

277be collects only the personal data that is necessary for the purposes set out in this Policy. We do not collect sensitive categories of personal data (such as racial or ethnic origin, political opinions, religious beliefs, or health data) unless this is strictly required by applicable law in specific circumstances, such as for age or identity verification.

2How We Use Your Information

277be uses the personal data it collects for the following purposes. We do not use your personal data for any purpose that is incompatible with those set out below, and we do not sell your personal data to third-party advertisers or data brokers under any circumstances.

• Account management: to create and maintain your player account, verify your identity and age, process your registration, and manage your account settings and preferences.
• Platform operation: to process deposits and withdrawals, record betting and gaming activity, provide access to games and betting markets, and deliver the features and services that make up the 277be platform.
• Security and fraud prevention: to monitor platform activity for suspicious behaviour, detect and investigate fraud, prevent money laundering, and protect the security of player accounts and funds.
• Responsible gaming: to monitor player activity in connection with our responsible gaming obligations, apply deposit limits and self-exclusion tools where requested, identify players who may be showing signs of problem gambling, and proactively offer support.
• Customer support: to respond to your queries, complaints, and requests, to investigate account disputes, and to provide you with information about your account or the platform that you have requested.
• Communications: to send you service-related communications such as account notifications, transaction confirmations, security alerts, and updates to this Policy or our Terms and Conditions. Where you have opted in to receive promotional communications, we may also use your contact details to send you information about bonuses and offers.

3Legal Basis for Processing

277be processes personal data on the following legal bases. Each processing activity is associated with one or more of these bases, depending on the nature and purpose of the processing.

• Contractual necessity: processing that is required to fulfil our contractual obligations to you under the Terms and Conditions, including operating your account, processing transactions, and delivering platform services.
• Legal obligation: processing that is required for 277be to comply with applicable legal requirements, including age verification, identity verification (KYC), anti-money laundering checks, and reporting obligations.
• Legitimate interests: processing that is necessary for the purposes of 277be's legitimate business interests, including fraud prevention, platform security, and improving the quality of the platform — provided that these interests are not overridden by your rights and interests as a data subject.
• Consent: processing based on your explicit consent, including where you have opted in to receive promotional communications. You may withdraw your consent at any time by contacting our support team, without affecting the lawfulness of any processing that took place before the withdrawal.

4Sharing Your Information

277be does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with third parties in the following limited circumstances only.

• Service providers: companies that provide services to 277be on a contracted basis, including payment processing partners (such as bKash, Nagad, and Rocket), identity verification services, game content providers, and cloud hosting providers. These service providers are permitted to use your data only to provide their services to 277be and are contractually bound to maintain appropriate data security standards.
• Law enforcement and regulatory authorities: where 277be is required by applicable law, court order, or regulatory requirement to disclose personal data to law enforcement agencies, tax authorities, or other governmental or regulatory bodies. 277be will disclose only the minimum amount of data required to satisfy the applicable legal obligation.
• Fraud prevention: where 277be has reasonable grounds to suspect fraud, money laundering, or other illegal activity, we may share relevant information with other operators, payment providers, or industry fraud-prevention bodies where this is permitted or required by law.
• Business transfers: in the event that 277be undergoes a merger, acquisition, or sale of all or part of its business assets, personal data held by 277be may be transferred to the acquiring entity as part of that transaction, subject to the same privacy protections described in this Policy.

5Cookies and Tracking Technologies

The 277be platform uses cookies and similar tracking technologies to enable core platform functionality, maintain session state, and improve the user experience. The following types of cookies are used on the platform.

• Essential cookies: cookies that are strictly necessary to provide the core functionality of the 277be platform, including session management, authentication, and security features. These cookies cannot be disabled without materially impairing the functionality of the platform.
• Analytics cookies: cookies used to collect aggregated, anonymised data about how players and visitors use the platform, including page views, session duration, and navigation paths. This data helps 277be understand how the platform is used and how it can be improved. Analytics data is not linked to individual player identities.
• Preference cookies: cookies used to remember your account settings and preferences, such as language selection and display preferences, so that you do not need to re-enter them each time you use the platform.

You can control cookie settings through your browser. Disabling essential cookies may prevent certain features of the 277be platform from functioning correctly. For more information on managing cookies, please refer to the help documentation for your browser.

6Data Retention

277be retains personal data for as long as is necessary to fulfil the purposes for which it was collected, as set out in this Policy, and for as long as required by applicable legal or regulatory obligations. The retention periods that apply to different categories of personal data are determined by the nature of the data and the purpose for which it is held. In general, account data and transaction records are retained for a minimum period following account closure to comply with applicable record-keeping obligations.

When personal data is no longer required, 277be will securely delete or anonymise it in accordance with our data disposal procedures. Where anonymisation rather than deletion is used, the anonymised data may be retained for analytical purposes but will no longer be associated with any identifiable individual.

7Data Security

277be takes the security of your personal data seriously and maintains a range of technical and organisational measures designed to protect it against unauthorised access, disclosure, alteration, or destruction. These measures include the following.

• SSL encryption is applied to all data transmitted between your browser or device and the 277be platform, protecting your data in transit from interception or tampering.
• Personal data stored on the 277be platform is held in secure, access-controlled environments. Access to personal data is restricted to authorised personnel and service providers who require it for the purposes set out in this Policy.
• 277be conducts regular security assessments of the platform and its supporting systems to identify and address potential vulnerabilities. Our security posture is continuously monitored and updated in response to emerging threats.
• In the event of a data security incident that affects your personal data and that gives rise to a risk to your rights and interests, 277be will notify affected players in accordance with applicable requirements and will take prompt steps to contain and remediate the incident.

While 277be maintains robust security measures, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own account credentials and for notifying 277be promptly if you believe your account has been compromised.

8Your Rights

As a person whose personal data is processed by 277be, you have the following rights in respect of your personal data. To exercise any of these rights, please contact our support team using the contact details set out in Section 11 of this Policy.

• Right of access: you have the right to request a copy of the personal data that 277be holds about you, together with information about how it is being used. 277be will respond to access requests within a reasonable timeframe and will provide the requested information in a clear and accessible format.
• Right to rectification: you have the right to request that 277be corrects any inaccurate personal data held about you, or completes any incomplete personal data. You may also update certain account information directly within your account settings.
• Right to erasure: you have the right to request that 277be deletes personal data held about you where it is no longer necessary for the purposes for which it was collected, where you withdraw your consent (if consent was the legal basis for processing), or where the data has been unlawfully processed. This right is subject to applicable legal retention obligations that may require 277be to retain certain data for a minimum period.
• Right to restrict processing: you have the right to request that 277be restricts the processing of your personal data in certain circumstances, for example where you contest the accuracy of the data or where the processing is unlawful but you do not wish to request erasure.
• Right to object: you have the right to object to 277be's processing of your personal data where that processing is based on legitimate interests. You also have the right to object at any time to processing of your personal data for direct marketing purposes, including profiling related to direct marketing.

277be will respond to all data rights requests without undue delay and in any event within the timeframe required by applicable law. 277be reserves the right to verify your identity before processing a data rights request to ensure that personal data is not disclosed to an unauthorised third party.

9Children's Privacy

The 277be platform is strictly intended for adults aged 21 years and above. 277be does not knowingly collect, process, or retain personal data from individuals under the age of 21. Age verification is a core part of our registration process, and 277be enforces these requirements rigorously.

If 277be becomes aware that personal data has been collected from a person under the age of 21 without appropriate age verification, it will take immediate steps to delete that data and close the associated account. If you believe that 277be may have inadvertently collected data from an underage individual, please contact our support team immediately at [email protected].

10Changes to This Privacy Policy

277be reserves the right to update or revise this Privacy Policy at any time. Where changes are material — for example, changes to the categories of data we collect, the purposes for which we use it, or the third parties with whom we share it — 277be will provide advance notice to registered players via the platform or via the registered email address on file, where practicable. The effective date of any revised Policy will be stated at the top of the document.

Your continued use of the 277be platform following the effective date of any revised Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree to the revised Policy, you should stop using the platform and may request account closure in accordance with the Terms and Conditions.

11Contact Us

If you have any questions, concerns, or requests in connection with this Privacy Policy or with the way 277be handles your personal data, please contact our support team. Our customer support team is available 24 hours a day, 7 days a week, via live chat on the platform or by email. We will do our best to address your query promptly and transparently.